One of the benefits of building a workplace search product is being able to dogfood it yourself – regardless of whether you’re an engineer or client facing member of the team.
Enterprise search is fast becoming one of the most interesting and engaging technical domains, with a bright decade ahead. Yes, enterprise search.
Before starting Atolio with David and Gareth, I spent 8 years at PagerDuty (early 2012 to late 2019) in a variety of different client facing roles. During that time, I walked the journey of being the 1st sales rep when the company was doing less than $1M in ARR (Annual Recurring Revenue) to a successful IPO on the NYSE.
An ideal enterprise search system (also known as "cognitive search" or "insight engines") quickly retrieves documents, conversations, and other content, relevant to the searcher, across all important internal knowledge systems. Historically, "What is the PageRank equivalent at work?" has not been well-answered.